As a seasoned consultant and academic, I’ve spent years honing my expertise in organizational development and change management. My colleagues, including my publisher John, often playfully refer to me as a little “Dorky” – a nod to my penchant for deep analysis […]
“Are we aligned?” It’s one of the most common questions in leadership meetings. It’s also one of the most meaningless. Because people can say yes while meaning three different things. I’ve sat in too many rooms where alignment was declared and then […]
Most organizations love values. Values are clean. They look good on walls. They feel aspirational. Standards are less popular. Standards are specific. They feel enforceable. They force someone to disappoint someone else. Yet when I walk into organizations struggling with performance, the […]
There’s a stage many leaders go through when they start coaching. They become more available. They ask more questions. They listen. They soften. And for a while, that alone improves relationships. People feel seen. The leader feels proud of their “new style.” […]
