Every organization has two org charts. The first one is the official version. The one on the intranet, the one in the board presentation, the one that shows who reports to whom and where the accountability lines run. Clean. Logical. Occasionally updated. […]
Three weeks after one of the best leadership presentations I’ve ever sat through, I was running listening sessions with frontline teams in four regions of the same company. I kept waiting to recognize the message. I never did. The senior leadership of […]
I started using the term CoIQChange because I kept seeing the same failure pattern in organizations that were otherwise smart, well-funded, and full of capable people. They would invest heavily in change. New strategy decks. New systems. New org charts. New language. Then execution […]