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Dr. Behar-Courtois

Author – Academic – Consultant

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Blog Coaching Culture

The Meeting After the Meeting Is Where Culture Actually Lives

You can tell a lot about an organization’s culture by what happens in the ten minutes after a leadership meeting ends. Not what was said in the room. What gets said in the hallway, in the elevator, over a quiet coffee, in […]

Blog Culture Development

When the Team Is Performing but the Leader Is the Problem

Nobody calls me when the leader is the problem. They call me when the team is underperforming, when attrition is high, when collaboration has broken down, when results are below expectation. The assumption, almost always, is that something is wrong with the […]

Blog CoIQChange Culture

Why “Cascading Communication” Is Usually Just a Game of Telephone

Three weeks after one of the best leadership presentations I’ve ever sat through, I was running listening sessions with frontline teams in four regions of the same company. I kept waiting to recognize the message. I never did. The senior leadership of […]

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