Culture - Dr. Behar-Courtois

Coaching Becomes Real the Moment You Stop Trying to Be Liked

There’s a stage many leaders go through when they start coaching. They become more available. They ask more questions. They listen. They soften. And for a while, that alone improves relationships. People feel seen. The leader feels proud of their “new style.” […]

Coaching Blog Culture Development

The Most Expensive Sentence in Leadership Is “I Thought You Knew”

“I thought you knew.” It’s the sentence leaders say when accountability breaks down. It’s also the sentence employees say when trust breaks down. Everyone thinks the other side received the memo. Nobody can prove it. And everyone feels slightly betrayed. I’ve heard […]

Blog Coaching Culture Retention

The Burnout-Performance Paradox: When Coaching Your Top Performers Actually Makes Things Worse

Six months ago, I got a panicked call from a CFO I’ve worked with for years. Her best finance manager, who’d carried the team through two consecutive audit cycles, had just resigned. No warning. No competing offer. Just done. “I don’t understand,” […]