Development - Dr. Behar-Courtois

When the Team Is Performing but the Leader Is the Problem

Nobody calls me when the leader is the problem. They call me when the team is underperforming, when attrition is high, when collaboration has broken down, when results are below expectation. The assumption, almost always, is that something is wrong with the […]

Blog Coaching Culture Development

The Quiet Power of “Standards” in a World Obsessed With “Values”

Most organizations love values. Values are clean. They look good on walls. They feel aspirational. Standards are less popular. Standards are specific. They feel enforceable. They force someone to disappoint someone else. Yet when I walk into organizations struggling with performance, the […]

Coaching Blog Culture Development

The Most Expensive Sentence in Leadership Is “I Thought You Knew”

“I thought you knew.” It’s the sentence leaders say when accountability breaks down. It’s also the sentence employees say when trust breaks down. Everyone thinks the other side received the memo. Nobody can prove it. And everyone feels slightly betrayed. I’ve heard […]