The race to implement AI has revealed a truth that’s both counterintuitive and expensive: the greatest barriers to successful transformation aren’t technical—they’re human. While C-suites obsess over algorithms and infrastructure, the cultural foundation that actually determines success gets ignored. Until the resistance […]
I walked into a client’s office last year and saw something I couldn’t unsee. Three huge monitors displayed heat maps showing when employees were active on their computers. Green meant typing or mouse movement. Yellow meant “idle” for 3+ minutes. Red meant […]
Two manufacturing companies. Identical market disruptions. Similar resources, talent, and starting positions. Eighteen months later, one grew market share by 17%. The other tanked. The difference wasn’t strategy, technology, or talent. It was structure. The successful company reorganized into customer-focused, cross-functional teams […]