Here’s something that took me a long time to say out loud in a boardroom without people looking at me like I’d lost the plot. Sometimes the most powerful thing you can do for retention is help someone leave. Not push them […]
Six months ago, I got a panicked call from a CFO I’ve worked with for years. Her best finance manager, who’d carried the team through two consecutive audit cycles, had just resigned. No warning. No competing offer. Just done. “I don’t understand,” […]
I sat in on a coaching session last year that made me flinch. A well-intentioned manager was coaching a 24-year-old analyst using the exact same approach I watched him use with a 50-year-old director the week before. Same questions. Same feedback style. […]