Development - Dr. Behar-Courtois

Feedback Conversation Framework [downloads section]

In many organizations, feedback is either feared or fumbled. It’s often rushed, reactive, or reserved for crisis moments. But feedback done right isn’t about critique—it’s about capability. That’s why I created the Feedback Conversation Framework: a structured, practical system that turns every […]

Coaching Blog Development Retention

Coaching Across Generations: Why Your One-Size-Fits-All Approach Is Failing Gen Z (And What to Do Instead)

I sat in on a coaching session last year that made me flinch. A well-intentioned manager was coaching a 24-year-old analyst using the exact same approach I watched him use with a 50-year-old director the week before. Same questions. Same feedback style. […]

Blog Book Coaching Development Tools

SMART Goal-setting Template for Coaching [downloads section]

Most leaders don’t struggle to set goals—they struggle to set goals that actually lead to performance. That’s where the SMART Goal-Setting Template for Coaching comes in. It isn’t just about ticking off boxes or framing tasks with tidy acronyms. It’s about building […]