The race to implement AI has revealed a truth that’s both counterintuitive and expensive: the greatest barriers to successful transformation aren’t technical—they’re human. While C-suites obsess over algorithms and infrastructure, the cultural foundation that actually determines success gets ignored. Until the resistance […]
I walked into a client’s office last year and saw something I couldn’t unsee. Three huge monitors displayed heat maps showing when employees were active on their computers. Green meant typing or mouse movement. Yellow meant “idle” for 3+ minutes. Red meant […]
In today’s talent market, retaining top performers has become a critical strategic priority. When top performers exit their organizations they remove institutional knowledge and client connections while often leading other skilled teammates to depart. Replacing top talent may incur costs that equal 200% […]
