“We just can’t find enough qualified people.” I hear this complaint in boardrooms weekly. Then I look at their job descriptions—nearly all requiring degrees for roles where academic credentials have zero correlation with success. Three years ago, one of my tech clients […]
The race to implement AI has revealed a truth that’s both counterintuitive and expensive: the greatest barriers to successful transformation aren’t technical—they’re human. While C-suites obsess over algorithms and infrastructure, the cultural foundation that actually determines success gets ignored. Until the resistance […]
I walked into a client’s office last year and saw something I couldn’t unsee. Three huge monitors displayed heat maps showing when employees were active on their computers. Green meant typing or mouse movement. Yellow meant “idle” for 3+ minutes. Red meant […]
