Dr. Behar-Courtois - Page 4 of 28 - Author - Academic

The Most Expensive Sentence in Leadership Is “I Thought You Knew”

“I thought you knew.” It’s the sentence leaders say when accountability breaks down. It’s also the sentence employees say when trust breaks down. Everyone thinks the other side received the memo. Nobody can prove it. And everyone feels slightly betrayed. I’ve heard […]

Coaching Development

The Day I Realized “Support” Can Be a Form of Avoidance

A few years ago, I walked out of a coaching session feeling oddly satisfied. The leader had been heard. The frustration had been named. The emotions had been handled with care. It was the kind of conversation most managers avoid entirely, so […]

Blog Coaching Culture Retention

The Burnout-Performance Paradox: When Coaching Your Top Performers Actually Makes Things Worse

Six months ago, I got a panicked call from a CFO I’ve worked with for years. Her best finance manager, who’d carried the team through two consecutive audit cycles, had just resigned. No warning. No competing offer. Just done. “I don’t understand,” […]