In many organizations, feedback is either feared or fumbled. It’s often rushed, reactive, or reserved for crisis moments. But feedback done right isn’t about critique—it’s about capability. That’s why I created the Feedback Conversation Framework: a structured, practical system that turns every […]
I sat in on a coaching session last year that made me flinch. A well-intentioned manager was coaching a 24-year-old analyst using the exact same approach I watched him use with a 50-year-old director the week before. Same questions. Same feedback style. […]
Let me tell you about a conversation that changed how I think about coaching forever. I was sitting across from a VP of technology at a mid-sized investment firm, and she looked genuinely puzzled. “Patrick,” she said, “I can see my managers coaching. It’s […]
