Performance Coaching - Dr. Behar-Courtois

The Burnout-Performance Paradox: When Coaching Your Top Performers Actually Makes Things Worse

Six months ago, I got a panicked call from a CFO I’ve worked with for years. Her best finance manager, who’d carried the team through two consecutive audit cycles, had just resigned. No warning. No competing offer. Just done. “I don’t understand,” […]

Blog Book Coaching Development Tools

Feedback Conversation Framework [downloads section]

In many organizations, feedback is either feared or fumbled. It’s often rushed, reactive, or reserved for crisis moments. But feedback done right isn’t about critique—it’s about capability. That’s why I created the Feedback Conversation Framework: a structured, practical system that turns every […]

Coaching Blog Development Retention

Coaching Across Generations: Why Your One-Size-Fits-All Approach Is Failing Gen Z (And What to Do Instead)

I sat in on a coaching session last year that made me flinch. A well-intentioned manager was coaching a 24-year-old analyst using the exact same approach I watched him use with a 50-year-old director the week before. Same questions. Same feedback style. […]