Performance Management - Dr. Behar-Courtois

Why “Cascading Communication” Is Usually Just a Game of Telephone

Three weeks after one of the best leadership presentations I’ve ever sat through, I was running listening sessions with frontline teams in four regions of the same company. I kept waiting to recognize the message. I never did. The senior leadership of […]

CoIQChange

CoIQChange: Competency Intelligence for Organizational Change

I started using the term CoIQChange because I kept seeing the same failure pattern in organizations that were otherwise smart, well-funded, and full of capable people. They would invest heavily in change. New strategy decks. New systems. New org charts. New language. Then execution […]

Blog Coaching Culture Development

The Quiet Power of “Standards” in a World Obsessed With “Values”

Most organizations love values. Values are clean. They look good on walls. They feel aspirational. Standards are less popular. Standards are specific. They feel enforceable. They force someone to disappoint someone else. Yet when I walk into organizations struggling with performance, the […]