Six months ago, I got a panicked call from a CFO I’ve worked with for years. Her best finance manager, who’d carried the team through two consecutive audit cycles, had just resigned. No warning. No competing offer. Just done. “I don’t understand,” […]
I sat in on a coaching session last year that made me flinch. A well-intentioned manager was coaching a 24-year-old analyst using the exact same approach I watched him use with a 50-year-old director the week before. Same questions. Same feedback style. […]
Let me tell you about a conversation that changed how I think about coaching forever. I was sitting across from a VP of technology at a mid-sized investment firm, and she looked genuinely puzzled. “Patrick,” she said, “I can see my managers coaching. It’s […]
