“Avoiding tough talks is easy—but it’s also costly.” Every leader has been there: the moment you know you need to address a difficult topic with an employee or peer, but you hesitate. Whether it’s providing critical feedback, addressing a performance gap, or […]
What if the way we deliver feedback is holding back progress?” For years, feedback has been the cornerstone of performance management. We’re told it’s critical for growth, but let’s face it—traditional feedback often feels more like a critique session than a catalyst […]
For decades, performance improvement has followed a predictable formula: The performance improvement strategy comprises pinpointing weaknesses before developing plans to overcome them and subsequently tracking progress. The logical strategy involves locating broken elements and attempting to repair them. What if the basic premise we […]