Retention - Dr. Behar-Courtois

The Burnout-Performance Paradox: When Coaching Your Top Performers Actually Makes Things Worse

Six months ago, I got a panicked call from a CFO I’ve worked with for years. Her best finance manager, who’d carried the team through two consecutive audit cycles, had just resigned. No warning. No competing offer. Just done. “I don’t understand,” […]

Coaching Blog Development Retention

Coaching Across Generations: Why Your One-Size-Fits-All Approach Is Failing Gen Z (And What to Do Instead)

I sat in on a coaching session last year that made me flinch. A well-intentioned manager was coaching a 24-year-old analyst using the exact same approach I watched him use with a 50-year-old director the week before. Same questions. Same feedback style. […]

Blog Book Culture Retention Tools

Skill-based Hiring Toolkit [downloads section]

Resumes are no longer reliable predictors of performance. Degrees, job titles, and previous employers may tell part of the story—but they often mask the capabilities that truly matter. That’s why I developed the “Skill-Based Hiring Toolkit”: a practical, high-impact framework designed to […]